Moving from HackFlix to Ndovi

Your HackFlix hosting and domains are moving to your new Ndovi account, and you get an invitation once you send your details.

Send your details

1. On ndovi.com, the bar at the top asks Were you a HackFlix customer? Choose Move to the new portal.
2. Fill in Your domain, or your old account username, so Ndovi can find your account.
3. Fill in Your full name, Email and Phone. Add a Business name (optional) if you have one.
4. Fill in your Street and City. Registries ask for an address before any domain work.
5. Tick You may contact me about moving my account.
6. Choose Send my details.

Confirm your email

1. The page says Check your email. Open the link in that email within 24 hours.
2. The page then says thank you and that your email is confirmed.
3. Ndovi’s team checks your account and emails your invitation, usually within one working day.

No email? Look in spam, or call Ndovi on +250 782 052 277.

If the link has expired, choose Go to the move page and send your details again.

While you wait

Nothing changes for your website or email. They keep working as before.

After the invitation

Sign in at my.ndovi.com with the email you gave. Your domains, hosting and balance are there. See Your account at my.ndovi.com.

Until your account has finished moving, a renewal may say Your account is still being moved, so this service cannot be renewed here yet. Contact Ndovi if a renewal is due.

If something goes wrong

Open a ticket from Support once you can sign in, or contact Ndovi at [email protected] or +250782052277.